Privacy Policy

ALBA PROPERTY MANAGEMENT INC. ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect personal information such as:

  • Name

  • Phone number

  • Email address

  • Unit, building, or property-related information

  • Service request and communication details

How We Use Information

We use personal information to:

  • Provide property management services

  • Communicate with tenants, residents, owners, and clients

  • Coordinate maintenance, repairs, inspections, and service appointments

  • Send operational updates and service-related notifications

  • Respond to questions and support requests

  • Maintain internal records related to property management services

SMS Communications

If you have provided consent to receive SMS communications, we may send text messages related to:

  • Maintenance updates

  • Appointment confirmations

  • Service notifications

  • Building notices

  • Emergency alerts

  • Two-way customer support communication

Message frequency may vary. Message and data rates may apply.

Sharing of Information

We do not sell or rent personal information.

We may share information only as needed to provide services, meet legal obligations, or coordinate operational matters with authorized service providers.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Protection

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, or loss.

Your Choices

You may contact us to request updates to your information or ask questions about how your information is used.

Contact Us

If you have questions about this Privacy Policy, please contact:

ALBA PROPERTY MANAGEMENT INC.
Website: https://albapm.ca

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page.